Charlotte Hornets Jobs


Current available jobs in Sales & Marketing:




Sales & Marketing: Ticket Sales
Inside Sales Consultant - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW


Hornets Basketball, LLC is seeking a positive and passionate individual that is committed to becoming an industry sales leader. This individual will go through a 10-12 month, career growth oriented, sports sales development program. In depth training will focus on growing one’s professional skill sets as a full menu consultant. All Sales Consultants will be responsible for selling luxury suites, premium inventory, season tickets, mini plans and groups. Revenue will be generated via phone, email marketing, face to face presentations, in-arena tours and out-of-office appointments. Day to day leadership and mentoring will be provided by the Inside Sales Manager.


ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for the sale of new full season tickets and partial season ticket plans
• Expected to prospect and qualify all potential sales opportunities
• Maintain computerized records of all season ticket customers and prospects with our CRM system
• 100 outbound phone calls daily
• Provide excellent customer service
• Meet or exceed weekly and monthly sales goals
• Assist customer service efforts (mailing invoices, tickets, etc…)
• Assist with Select-A-Seat events
• Complete 3-5 face-to-face appointments per week (show seats, give arena tours)
• Game night duties as assigned (visit clients, works sales table, etc…)
• Attend weekly meetings and role-play sessions conducted by Inside Sales Manager
• Participate in sales driven arena events
• 10-12 month training program
• Other duties as assigned by Manager


REQUIRED SKILLS, EXPERIENCE, AND ABILITIES


• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
• Ability to work as a team player
• Excellent customer service skills
• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Interpersonal skills –listens to others, works well in a team environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Planning and organizing, can prioritize work activities; uses time efficiently
• Detail Oriented
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Ability to multi-task
• Ability to work extended hours including nights, weekends, holidays
• Ability to work in a fast-paced environment
• Strong computer skills – including all Microsoft Office software programs
• Ability to attend all home games
• Desire to be a sales industry leader
• Ability to present sales material to potential clients
 

*Please no phone calls to Front Office staff regarding this position. All applications will be reviewed through this posting. Thanks.


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Sales & Marketing: Sponsorship Services/Activation
Partnership Activation Account Manager - Charlotte Hornets (charlotte, NC)

POSITION OVERVIEW

The Account Manager of Partnership Activation will interact with clients, vendors, and internal departments to fulfill contractual obligations and grow relationships with assigned accounts. Further, the position will assist with the annual renewal process and all day-to-day activities of the department.  The ideal candidate will have previous agency or team experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Serve as account manager of fifteen to twenty assigned partnership accounts
  • Develop relationship with assigned partners through touch point meetings, phone calls, and partner events
  • Plan various corporate partnership activations, including but not limited to, in-game promotions, events, in-market activations, and partner marketing campaigns
  • Prepare department documents including partner playbooks, mid-season updates, end of season recaps, expense reports, budgets, and contracts
  • Identify and present upsell opportunities to assigned accounts
  • Manage radio assets, in-arena promotions, appearances, and game entitlements for department
  • Utilize CRM system to track all activity related to partners including deal points, financials, client profiles and client interactions  
  • Generate integrated marketing ideas for prospects and identify industry best practices
  • Assist with event day department responsibilities
  • Other duties as assigned by manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • Customer service oriented with proven experience building strong client relationships
  • Possess integrity as well as a strong sense of morals and ethics
  • Self-motivated individual with passion for the role and driven for career success
  • Interpersonal skills: works well in a team environment and has the ability to interact with all levels of organization and outside contacts
  • Excellent communication skills including written and verbal
  • Ability to present ideas clearly and concisely
  • Strong planning and organizing skills
  • Can prioritize work activities and use time efficiently
  • Dependable and consistently at work on time
  • Follows instructions and responds to managers
  • Ability to sell incremental programs to existing partners
  • Adapts to change in the work environment and manages competing demands
  • Delivers work by or ahead of deadline and thrives within a fast paced environment
  • Committment to work extended hours including evenings, holidays, and weekends
  • Strong computer skills, specifically in Microsoft Word, Excel and PowerPoint
  • Bachelor’s in Marketing or related degree from an accredited college or university
  • Previous agency or team experience is preferred

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Sales & Marketing: Game Operations/Presentation
Entertainment Team Member - Greensboro Swarm (Greensboro, NC)

The Greensboro Swarm are looking for energetic and creative individuals to make up the game day entertainment team for its home games for the 2016-2017 inaugural season!

POSITION OVERVIEW
The Entertainment Team Member is a seasonal position that is primarily responsible for assisting in Greensboro Swarm game programming, team event production, and day-to-day operations to effectively create an engaging fan experience that is entertaining and innovative while also leveraging the game situation to create a home-court advantage for the Swarm. The entertainment works closely with the game presentation staff, PA Announcer and in-arena host to create an entertaining experience and fan-friendly environment in the Greensboro Coliseum Fieldhouse. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist in preparation of entertainment and sponsored elements for all Greensboro Swarm home games as outlined by the Manager of Marketing & Game Presentation.
  • Serve as a stage manager and production associate at all home games including set-up and execution of game-breaks (activities, contests, entertainment groups, promotions, etc.)
  • Help keep inventory of contest prizes
  • Prepare and organize scripts for department and game hosts prior to each game production meeting.
  • Assist in planning, coordination and implementation of game presentation
  • Assist in implementation of pregame activities on court (pregame group events, sound-checks, rehearsals, special ceremonies, etc.) or on concourse.
  • Help research new entertainment acts, props and contests
  • Assist in the execution of team-related events (e.g. Corporate Partnership events, Community Relations events, etc.).
  • Attend game day meetings and on-court rehearsals held prior to all home games

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES

(The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily).

  • Work experience in sports, entertainment or events related field
  • Ability to work in fast-paced environment and flexible hours, including nights, weekends, and holidays
  • Excellent organizational skills
  • Excellent interpersonal skills with the ability to communicate effectively
  • Knowledge of NBA and NBA D-League basketball game and timing format
  • All other duties as assigned

POSITION INFORMATION

  • $7.50/hour
  • Part time, seasonal

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