Charlotte Hornets Jobs

Current available jobs in Sales & Marketing:

Sales & Marketing: Ticket Sales
Director of Group Sales - Charlotte Hornets (charlotte, NC)


The Director of Group Sales ensures the Group Sales department exceeds established goals through effective leadership of team members; responsible for actively engaging and developing team members.


  • Implement a successful strategy to all market segments in order to meet and/or exceed revenue goals for the Hornets and arena events
  • Direct and manage all group sales activities to maximize revenue potential
  • Participate in daily meetings, sales strategy meetings, pre-event meetings, training and other sales related meetings as required
  • Direct, manage, train and counsel sales staff
  • Work with other departments within the organization to provide quality service to customers
  • Maintain knowledge of market, competition and customers
  • Coordinate, motivate and hit targets across all business units
  • To establish sales budgets for group sales team 
  • To provide regular sales forecasts
  • To lead and develop your team in-line with company and HR objectives, carry-out regular development conversations and performance reviews
  • Leveraging and creating new ticket sales programs to increase overall ticket sales
  • Maintaining strong relationships with current contacts and existing clients in order to retain them
  • Continued training of staff to increase Account Executive skill sets
  • Other duties as assigned by Manager


(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • Extensive sales director and strategic sales experience 
  • Proven team management experience 
  • Creative, open minded and able to ‘think outside the box’ 
  • High level of commercial awareness 
  • Strong sales and negotiation skills 
  • Excellent written and oral presentation skills 
  • Positive outlook, proven ability to handle pressure

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Sales & Marketing: Ticket Sales
Account Executive - Greensboro Swarm (Greensboro, NC)

The Greensboro Swarm is looking to add an outgoing and driven Account Executive to their staff for the 2016-17 NBA Development League season. This position will work directly with the entire ticket sales staff to generate multiple ticket packages and group ticket sales. The Account Executive should have excellent people skills, time management and be highly organized. He/She must also be prepared to work long hours and maintain a professional attitude and appearance. Candidate must be a team player willing to help out wherever they are needed including other departments in the organization.

DESCRIPTION: The Account Executive’s main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. The AE will sell new season seat accounts through outside sales appointments with businesses, and over the phone sales to local residences.  The AE will also sell new group accounts to decision makers within businesses and non-profit organizations


·         Meet all sales goals assigned.

  • Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
  • Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
  • Develop and maintain a database of potential group and season-seat customers.
  • Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
  • Prospect for quality leads, particularly through asking for referrals.
  • Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
  • Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
  • Work with the Box Office to update certain sales reports.
  • Complete any customer service an operational duties in season as assigned.
  • Performing other duties and responsibilities as assigned (i.e. contract fulfillment).


  • Bachelor degree required 
  • Must be enthusiastic, creative and able to think both strategically and tactically
  • Well organized and have strong time management skills along with customer service skills
  • Attention to detail and goal oriented
  • Ability to work independently and collaboratively and ability to multi-task and adapt to sudden changes in market
  • Ability to attend all home games
  • Ability to work flexible hours, including evenings, weekend and holidays


  • 1-2 years experience in sports team sales, general business sales, or sports management is preferred.  
  • Previous experience in face-to-face and telemarketing sales is ideal.


  • The compensation will depend on your personal success and drive.  Salary + Commission

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