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Part Time IT Representative - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW

The IT Representative is responsible for the setup, troubleshooting, and take down for storage of computer equipment and technology for Charlotte Hornets basketball games at the Spectrum Center.  The incumbent in this position is expected to model the following practices on a daily basis:

1) Alignment with the NBA’s mission (The Game Above All)
2) Alignment with the company's mission and core business values
3) Collaboration with key internal resources
 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Experience with hardware setup and troubleshooting Microsoft Windows XP & Windows 7 operating systems.
  • PC hardware configurations to include the installation and troubleshooting of components during setup of games hours before the actual game.
  • Respond to Virus, Malware and various security threats while implementing preventative measures to minimize risk.
  • General knowledge in networks to include basic TCP/IP understanding, DNS and DHCP.
  • General knowledge of LANs, WANs and wireless networks.
  • Provide support for various computer and video related tasks such as the NBA Stats system.
  • Assist media and staff at the event with issues connecting to wired and wireless networks.
  • Understanding of network data, serial and video cabling.
  • Work under direction of the Information Technology Services staff and with the Stats crew and the “game night” technology staff.
  • Need to have a flexible schedule, ability to work weekends and the days of games.
  • Ability to troubleshoot and solve hardware and software issues in a timely manner.
  • Conduct the setup of statistical equipment for the Hornets home basketball games?

REQUIRED SKILLS, EXPERIENCE AND ABILITIES:

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • Associates degree in Computer Information Systems or related field plus 2 years of experience. (Experience can be substituted for education).
  • Flexible scheduling.
  • Working knowledge of Windows 7 and XP operating systems.
  • Ability to diagnose problems and resolve issues in a timely matter.
  • Reliable transportation and mobile communications.
  • General knowledge in networks to include basic TCP/IP understanding, DNS and DHCP.
  • General knowledge of networking, serial communications, video and broadcast technology
  • Strong Work Ethic
  • Good Interpersonal Skills
  • Strong Time Management
  • Detail oriented and very dependable
  • Ability to take direction and work with a minimum amount of supervision
  • Ability to adapt to fast changing tasks that come up
  • Ability to attend all 41 Hornets home basketball games

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